Whenever foreign clients hear the word offshore development, they commence relating this concept with the factors like affordability and quality. This type of ideology has emanated over the period of time when global economic crisis have taken the toll and companies from the Western nations are continuously steering their focus to the countries like India, Sri Lanka and Bangladesh. In fact, the standard practices enterprised by the companies in these developing countries are also responsible for boosting the outsourcing trend. In this decade many small, mid and big sized IT companies have also mushroomed in every nook and corner of India. As they have adopted the most robust outsourcing practices, they have also been able to thrive successfully to become the preferred choice of the foreign clients. So below mentioned are some of the standard practices following which the IT companies in South Asia have been able to attract huge capital.

1.The IT companies start their business by working on small projects: Every start up company in the developing countries don’t take up big or complex projects from the offshore clients. Most of them prefer to take small projects to earn a good repute in the IT industry. The risk involved in small web development projects is less and the business owners are assured to achieve 100 percent success rate.

2. Regular feedback from clients and employees: The founders or say the business heads of Offshore software development companies keep on taking regular feedback from the clients as well employees about their company’s services. With the help of these routine feed backs they are able to make improvements in the infrastructure, hire talented resources and embrace some vital amendments which can be instrumental in bringing better quality in the services.

3. Believe in developing long term relationships: Every organization in the countries like India aim at establishing a long term relationship with the clients. That’s why most of the IT groups here have develop an excellent consumer engagement model which has helped them to insinuate transparency and authenticity in the spate of services. The development managers and customer support executives also play a key role in making the client relationship more concrete. The IT companies in India have created a synchronized development model in which all the vital issues, error correction complaints and other fringe problems are addressed in the minimized turn around time. The team of managers and quality analysts make a full attempt in offering the quality services to the clients.

4.Quick complaint addressal system: Every software development company in the South Asian countries like India have a quick complaint addressal system which has also helped them to establish a great repute in the global IT circuit. The clients are permitted to address their issues through e-mails, phone in chat, audio and video conferencing. The companies have a dedicated team of sales as well as customer support executives which give their response within the response time of a few seconds. All the complaints are provided with the apt solutions and if needed remote assistance is also offered to the clients.

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